Accountant (Service Center)

Operational Accountant (Service Center) Salary: $90,000 $110,000 (Direct Hire) Location: Graham, NC (On-site | MondayFriday, 8:00 AM5:00 PM)
Position Overview As the Operational Accountant, you will serve as a key financial partner for the Technical Service Center. This role goes beyond traditional accountingyou will directly support operational decision-making, drive financial accuracy, and help optimize profitability across service contracts, projects, and field operations. You will play a critical role in connecting finance with operations, ensuring data integrity, improving processes, and providing insights that support smarter business decisions.
Key Responsibilities
Financial Management & Analysis

• Manage invoicing, pricing, and profitability analysis across service projects, contracts, and sales orders
• Conduct detailed audits of Customer Maintenance Contracts, ensuring accurate renewal pricing and compliance
• Oversee collections activity, financial tracking, and reporting while clearly explaining variances and trends
• Provide actionable financial insights to support operational and leadership decision-making

Operational Finance & Process Optimization

• Partner with operations to support inventory reconciliation and cost accuracy
• Lead efforts to streamline and improve financial and operational processes across teams
• Oversee contract reconciliation, including alignment of quoted vs. actual labor hours for service technicians
• Identify inefficiencies and support continuous improvement initiatives that enhance profitability and accuracy

Business Partnership & Communication

• Collaborate cross-functionally with operations, service teams, and leadership
• Present financial findings, KPIs, and recommendations in a clear and actionable format
• Act as a financial resource and trusted partner to operational leaders

Performance Tracking & Metrics

• Develop, maintain, and monitor key performance indicators (KPIs) and financial metrics
• Support data-driven decision-making through consistent reporting and analysis
• Identify trends, risks, and opportunities to improve financial performance

What We Offer

• Competitive salary: $90,000 $110,000
• 401(k) with company match
• Comprehensive benefits package (Medical, Dental, Life, STD & LTD)
• Health Savings Account (HSA)
• Generous paid time off
• Tuition reimbursement
• Employee referral bonus program
• Long-term career growth in a stable, established organization

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