Accounts Receivable Specialist (location Malvern, PA-Hybrid)

Cenero employees are truly empowered to innovate at every level, in every function. We hire high energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing and having fun.

OPPORTUNITY SUMMARY

Due to the growth at Cenero, we are seeking an Accounts Receivable Specialist to join our finance team. This role will be responsible for supporting the day-to-day accounts receivable functions of the business, including collections, warranty invoicing, customer account maintenance, refund processing, and other related accounting duties.

The ideal candidate is detail-oriented, organized, customer-service focused, and has 2–4 years of relevant accounting or accounts receivable experience. This position is well-suited for someone who enjoys working in a fast-paced environment and collaborating across departments to ensure accurate and timely processing of receivables.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

KEY RESPONSIBILITIES

• Manage customer collections and follow up on outstanding invoices
• Prepare and process warranty invoicing
• Maintain and reconcile accounts receivable ledgers
• Process client refund requests and related documentation
• Research and resolve customer billing discrepancies and payment issues
• Apply customer payments and maintain accurate account records
• Assist with month-end closing activities related to accounts receivable
• Communicate professionally with customers regarding account status and payment inquiries
• Support continuous improvement of AR processes and controls
• Perform other accounting and administrative duties as assigned

QUALIFICATIONS

• Bachelor’s degree in Accounting, Finance, or related field is strongly preferred
• Two to four years of Accounts Receivable experience, including invoicing and collections
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Excel and accounting/ERP systems
• Ability to prioritize tasks and manage deadlines effectively
• Strong problem-solving and customer service skills
• Tenacious follow up skills
• Excellent customer service skills

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to operate a computer and telephone keyboard, and talk or hear.
• The employee is often required to stand, walk, and reach with hands and arms.

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This is a hybrid work environment. You can work 3 days per week on-site in our Malvern HQ, and 2 days per week from home.

LANGUAGE SKILLS

• Ability to read, analyze, and interpret complex documents including product specifications, wiring diagrams, and architectural drawings
• Ability to respond effectively to sensitive customer inquiries or complaints
• Strong interpersonal and communication skills are required

MATHEMATICAL SKILLS

• Ability to comprehend and apply principles of modern algebra and equations.

HEALTH BENEFITS AND PERKS

• Industry-leading healthcare coverage begins on your first day of employment. We offer a PPO or a HDHP which includes medical, dental, vision, and prescription coverage
• Contribute to your financial security with savings and a 401K Investment plan with company match
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Dependent Care Spending Account (DCA)
• 100% Company paid Life insurance for employees
• 100% Company paid Short Term Disability
• Optional Long Term Disability
• Enjoy paid vacation time and paid holidays annually.
• Paid Time Off awarded at hire
• On-site gym, weight room, locker room
• Augment your education with tuition assistance programs.
• Opportunities to network and connect
• Lucrative Employee Referral program
• Delicious Free coffee

COMPENSATION TRANSPARENCY

The salary range for an Accounts Receivable Specialist can range from $43,500 to $64,750 per year. The actual amount to be offered to the successful candidate will be within that range. Individual pay is determined by different factors, including work experience, geographic location, job-related skills, education level, position specific technical certifications, and additional trainings completed. All health and wellness benefits will begin on Day 1 of employment. There is no mandatory 90-day waiting period.

COMPANY INFORMATION

Since 1999, Cenero has helped organizations gain a competitive edge by leveraging audio visual and conferencing technology as productivity tools. Our extensive knowledge of Audio-Visual Systems, Video Conferencing and Network Infrastructure delivers solutions that improve communication and drive efficiency throughout the client’s organization. The right technology can make or break a video meeting. Smart AV solutions can offer both in-office and remote participants an equal seat at the table, so everyone can engage and interact easily and comfortably. AI–informed technology can improve audio, video and interactive experiences, creating a consistency across spaces and seamlessly connecting remote teams.

Our Constant Connect solution is a suite of managed services that assures technology readiness for all collaboration spaces. The suite includes:

• Proactive Managed Services identify and solve issues before meetings even start
• UC Proactive Managed Services monitors rooms and UC platforms like Teams and Zoom to keep spaces fully functional
• Reactive Managed Services provide immediate assistance for all tech issues
• An Analytics Dashboard provides detailed data for more informed business planning
• AV Staffing Services provide on-site support of complex AV technology

We are growing rapidly, and our recent acquisition by Ricoh in October 2022 has accelerated our growth. This acquisition will help RICOH support its customers with their growing number of offices, meeting rooms, and learning spaces that are quickly being modified to support hybrid working and learning models. Cenero has a new headquarters building in Malvern, PA, and 4 other U.S. offices. (New York, Washington DC, Charlotte, and Dallas) We offer a range of flexible AV solutions that improve communication, drive productivity, and empower collaboration. Our suite of solutions includes systems design and delivery, as well as managed services, which fits in perfectly with Ricoh's portfolio of digital workplace solutions.

At Cenero, we have a vibrant corporate culture which focuses on work/life balance. Cenero has won numerous awards including Best Place to Work and Inc Magazine’s List of the 5000 Fastest Growing Companies (both awards 4 times). You can choose from a broad selection of medical, dental, vision, life insurance, and disability insurance options. You can contribute to your financial security with a Retirement Savings Plan (401K) with a company match. You can augment your education with tuition assistance programs. Enjoy paid vacation time and paid holidays annually. All of your benefits begin on Day One of employment.

Cenero provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Direct candidates only. HLH No employment agencies or third-party resumes will be accepted.