Accounts Receivable Supervisor

Atlantic Casualty Insurance Company (ACIC) is a recognized Excess and Surplus Lines carrier and proud affiliate of the Auto-Owners Insurance Group since 2016. With authority in all 50 states and Washington, D.C., ACIC provides innovative insurance solutions while maintaining a strong financial foundation, reflected in our A.M. Best rating of A+ (Superior).

Our strength comes from our people. For six consecutive years, we've been certified a Great Place to Work and consistently ranked among Fortune’s “100 Best Small and Medium Workplaces”. At ACIC, we foster a culture where everyone belongs. We’re a team—supporting one another through leadership development, mentorship programs, career certifications, and comprehensive benefits.

Our benefits include:

• Health, Dental & Vision plans (HSA & PPO options)
• 401(k) with company match + financial advisor access
• Tuition reimbursement & student loan assistance
• Paid parental leave
• Counseling and mental wellness support
• Flexible work and in-office schedules

Whether you're just starting your career or looking to grow it, Atlantic Casualty is where talent thrives, and teamwork drives success.

Please visit our Careers Page for more information on the benefits and programs you will enjoy by joining the team at Atlantic Casualty Insurance Company.

www.atlanticcasualty.net/about-acic/our-careers/

SUMMARY:

The Accounts Receivable Supervisor is primarily responsible for supervising the Accounts Receivable Specialist – Premium Audit and Accounts Receivable Specialists. The Accounts Receivable Supervisor will also review and reconcile agent open item balances for assigned General Agents of the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide leadership and support to the Accounts Receivable Specialist – Premium Audit and all Accounts Receivable Specialist I positions.
• Manage the day-to-day responsibilities of the Accounts Receivable Specialist – Premium Audit and all Accounts Receivable Specialists positions.
• Perform complete reconciliation of selected agents’ agent open items monthly.
• Assist the general agents with resolving issues relating to Premium Audits.
• Communicate open balance items to agent and work with agent to resolve old items.
• Act as the primary accounting contact with assigned general agents.
• Identify new agents and make any necessary contacts.
• Assist the general agents with resolving issues relating to policy billing.
• Assist in identifying potential errors in billing and maintaining the agent open item system.
• Review old items and pending items and work with general agent to resolve items.
• Review offsets for each general agent and apply in Agent Open Item.
• Provide back up for the Accounts Receivable Specialist – Premium Audit and other accounting staff for vacations and other absences when needed.
• Assist with special projects as needed.

REQUIRED EDUCATION/EXPERIENCE:

Account Receivable Specialist or Analyst minimum one year required.

Two-year accounting or business degree or equivalent experience preferred.

REQUIRED SKILLS:

Knowledge of Microsoft Excel, Word, and general ledger software is required. Employee should have excellent communication, time management and organization skills. Employee must have the ability to work independently and as a member of a team. Must have ability to write routine correspondence; ability to add, subtract, multiply and divide; and the skill and ability to use and operate an adding machine, computer, fax machine, phone system and copier.

MENTAL REQUIREMENTS:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions in written or diagram form. Reasoning; dealing with problems involving a few variables in standard situations

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle controls and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. Works primarily indoors.