Accounts Receivable A/R Specialist (Distribution) Greensboro, NC

As an Accounts Receivable Specialist , you’ll take ownership of a portfolio of business-to-business (B2B) customer accounts, driving timely collections, resolving invoice issues, and maintaining strong customer relationships. This is not a back-office accounting role — it’s a high-impact, customer-facing position where you partner closely with Sales and customers to keep cash flow moving and accounts current.

You’ll act as the primary point of contact for your assigned accounts, balancing collections strategy, problem-solving, and relationship management to resolve past-due balances while preserving long-term business partnerships.

This role is day shift, M-F, onsite in our Greensboro, NC (Winston-Salem) location.

Responsibilities:

• Contact customers regarding outstanding account balances.
• Coordinate setting and releasing of credit holds, answering A/R calls and sending collection notices.
• Review and reconcile customer short pays, and resolve any customer billing issues.
• Facilitate Trade Discounts.
• Establish and maintain positive relationships with customers.
• Oversee the function of applying cash and credit card payments made on open A/R invoices.
• Process and review credit reports for new customers, helping establish appropriate credit limits.
• Process customer requests for credit reference.
• Monitor AR aging and actively strive to keep AR amounts within budget.
• Maintain a team approach with customer service and sales departments in regard to the processes and procedures of the company credit policy.

Requirements:

• High School diploma or equivalent required.
• Bachelor's degree preferred.
• 2 years’ experience in accounts receivable with primary background in collections and dispute resolution.
• Solid understanding of basic account principles, fair credit practices and collection regulations.
• Ability to make independent credit decisions based upon company guidelines.
• Must be proficient in Word, Excel, Outlook, TEAMs & CoPilot).
• Excellent verbal and written communication skills.
• Ability to multi-task projects, establish priorities, work independently and organize effectively.
• Must be detail orientated and be able to work under pressure.

What's in it for you?

The perks of being a Bunzl team member don’t stop at being part of a great team or being valued as our #1 asset. We offer a full range of benefits to help our employees take care of themselves and their families today, tomorrow and for the future.

• Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days
• Paid Time Off - Vacation, Sick, Holidays and Personal Time
• 401K with generous company match
• Additional benefit information can be found on the Bunzl Careers home page under Benefits and Perks.
• Bunzl accepts ongoing applications for a minimum of 10 business days.

What are you waiting for?

Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, NonFood Retail, and Safety industries. We have grown both organically and through acquisitions to exceed $10 billion in sales. Headquartered in St. Louis, Missouri, Bunzl North America operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada, and parts of the Caribbean and Mexico. With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®. At Bunzl, you’ll find Unlimited Potential… your career, our future.

Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.