Junior Accounts Receivable Billing Specialist
- Align Technology
- Belen, New Mexico
- Full Time
Role summary
Align is the industry leader and innovator in medical devices focused on transforming smiles and changing lives through digital dentistry. Align, the makers of Invisalign, is looking for a Junior Accounts Receivable Billing Specialist to support billing operations across multiple regions.
In this role, the Billing Specialist will be responsible for the accurate and timely creation, validation, and processing of invoices, supporting credit processing activities, and resolving billing-related discrepancies. The position requires attention to detail, strong coordination with internal stakeholders, and the ability to identify and address billing issues to ensure compliance with company policies and seamless customer experience. This position supports Align Technology's mission of delivering the next generation of clear aligners to our customers. Join our dynamic and forward-thinking team and help us create millions of smiles around the world.
Role expectations
- Generate and process customer invoices in accordance with contractual terms and established billing schedules.
- Validate billing data accuracy (e.g., pricing, customer details, product or service codes) prior to invoice generation to ensure data integrity.
- Ensure timely submission of invoices through customer portals, email, or electronic billing systems as required.
- Monitor and resolve billing discrepancies, including incorrect pricing, duplicate invoices, or missing information.
- Collaborate with internal teams such as Sales, Customer Advocacy, and Finance to address billing inquiries and resolve escalations.
- Support month-end close activities, including invoice reconciliations and preparation of billing-related reports.