Collections Specialist

We are seeking a detail-oriented and results-driven Collections Specialist to join a growing finance team in Peachtree Corners. This role is responsible for managing customer accounts, reducing outstanding balances, and supporting overall cash flow through effective collections strategies. The ideal candidate will balance strong follow-up skills with a professional, customer-focused approach.

Key Responsibilities:

• Manage a portfolio of accounts to ensure timely collection of outstanding invoices

• Conduct outbound collection calls and email follow-ups regarding overdue balances

• Negotiate payment arrangements while maintaining strong client relationships

• Monitor aging reports and proactively identify high-risk or delinquent accounts

• Perform account reconciliations and resolve discrepancies between invoices and payments

• Research and resolve billing and payment issues in collaboration with internal teams

• Maintain accurate documentation of collection activity, communications, and payment statuses

• Prepare reports on collection progress, aging, and account status for leadership review

• Support cash application, credit holds/releases, and general AR functions as needed

Qualifications:

• 2-5+ years of experience in collections, accounts receivable, or a related field

• Strong understanding of AR processes and collections strategies

• Proficiency with accounting/ERP systems (e.g., SAP, NetSuite, Oracle, QuickBooks)

• Intermediate Microsoft Excel skills (pivot tables, VLOOKUPs preferred)

• Excellent verbal and written communication skills with a customer-first mindset

• Strong problem-solving skills and attention to detail

• Ability to prioritize tasks and work effectively in a fast-paced environment

Preferred Qualifications:

• Associate's or Bachelor's degree in Accounting, Finance, or related field

• Experience in high-volume or B2B collections environments

• Familiarity with credit analysis or dispute resolution processes

Pay Details: $25.00 to $26.00 per hour

Search managed by: Coleman Harris

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.