Military Billing Specialist (On-site or remote)

Military Billing Specialist — Join a Team That Supports Those Who Serve!

Are you energized by detail, driven by mission, and proud to support military families during life’s biggest moves? Join The Armstrong Company as a Military Billing Specialist and play a critical role ensuring our military customers and government partners receive accurate, timely billing and exceptional service. You’ll be part of a collaborative team spread across 32 locations in 19 states — where colleagues quickly become family.

Why you’ll love working here:

• Serve a purpose — you’ll work directly with our agencies and partners who support military moves and government contracts, helping service members and their families during transitions.
• Be a problem-solver — billing can be complex; you’ll simplify it, catch errors, and make revenue processes run smoothly.
• Work with a strong team — collaborate across locations and departments and be welcomed into a supportive, values-driven company with a history of excellence since 1957.
• Grow with us — opportunities to expand your skills in billing, accounting, and systems like NetSuite and Mainframe.

What you’ll do (key responsibilities):

• Review and rate military move files to ensure all services are invoiced accurately and in compliance with account terms and government requirements.
• Prepare, submit, and reconcile invoices for internal customers and government payers in a timely manner.
• Distribute revenue entries to the general ledger, commissioned salespeople, and contracted owner-operators.
• Follow established billing protocols for incomplete or disputed files and coordinate corrective actions and reporting.
• Work cross-functionally with other Armstrong locations, carriers, and agency partners to resolve discrepancies and close files.
• Use internal systems including Mainframe, NetSuite ERP, and Microsoft Office (Excel, Outlook, Word) to manage billing workflows.
• Support ad-hoc projects and process improvements as assigned.

What we’re looking for (qualifications & skills):

• Minimum of 5 years of work experience regarding military billing is required.
• Exceptional attention to detail and accuracy when working with complex data sets and billing documents.
• Comfortable navigating multiple applications and systems at once.
• Strong Excel and Microsoft Office skills; experience with NetSuite, mainframe systems, 400 NG tariff is a plus.
• Excellent organization, communication, and time-management skills — able to meet deadlines consistently.
• Ability to follow established processes while suggesting improvements that increase efficiency and accuracy.
• Billing/rating experience in the transportation or government/military moving sector is highly desirable.
• General accounting experience is a plus.
• Experience handling confidential customer or government data and familiarity with compliance expectations preferred.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• This position requires the ability to occasionally lift office products and supplies, up to 15 pounds.
• Ability to sit for long periods; stand and walk frequently; and bend, stoop, and reach occasionally.

Hourly pay range:

$20 to $26 per hour (based on experience)

Ready to Apply?

If you want meaningful work, a collaborative team, and a chance to support agencies who service military members and their families, we’d love to hear from you!