PRODUCTION SPECIALIST, TSAI CENTER, AUXILIARY SERVICES, Events & Conferences

PRODUCTION SPECIALIST, TSAI CENTER, AUXILIARY SERVICES, Events & Conferences

Category

Charles River Campus --> Professional

Job Location

BOSTON, MA, United States

Tracking Code

...02

Posted Date

8/5/2025

Salary Grade

Grade 47

Position Type

Full-Time/Regular

The Tsai Performance Center is a 515-seat theatre managed by Events & Conferences, a division of Auxiliary Services. In addition to Tsai, Events & Conferences is responsible for the coordination of University-wide events, room scheduling of University events, management of the summer conference operations, and the coordination of non-University conferences and events throughout the year. We are seeking applicants for a Production Specialist at the Tsai Performance Center. Reporting to the Production Manager, this position serves as a lead theater technician, prepares and executes Tsai events, assists with student staff training and supervision, and handles the daily on-site operations of the theater. We seek applicants who support our commitment to ensuring BU is an inclusive, equitable, and diverse place where everyone can thrive.

Responsibilities include:

Providing on-site support of day-to-day activities, rehearsals, classes, and events in the Tsai Performance Center.

Serving as the main contact to university groups and external clients to ensure technical and logistic needs of their events are covered. Conducting site visits and media tests.

Acting as a lighting and sound technician alongside other professionals and student support staff.

Assisting in the training and daily supervision of student support staff so they can safely operate in-house equipment.

Serving as liaison to BU School of Music production staff to ensure their setup needs for rehearsal classes and performances are covered. Negotiating instrument deliveries and pickups. Consult on best practices and setups and maintain good communication throughout.

Performing routine checks on equipment and assisting in equipment maintenance.

Providing quality customer service and client support to those producing and those attending Tsai events. Coordinate front-of-house needs for events.

Required Skills

Bachelor's Degree and three to five years of relevant experience, with a focus on technical theatre operations, customer service, and/or event production.

Demonstrated expertise as a skilled technician in lighting, sound, and media.

Ability and willingness to work a varied work schedule that regularly includes evenings and weekends.

Passion for client & audience services and the ability to remain calm and positive under pressure while effectively and diplomatically communicating with a variety of constituencies.

Self-starter with the ability to be proactive, motivate others to do their best work, and follow through on projects independently. Experience with Microsoft Office, QLab, Lightwright, Vectorworks, ETC lighting consoles, Yamaha digital mixing consoles, and Dante networking preferred. A cover letter is required for consideration.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.