Medical Director - CVS Health Product, Innovation and Delivery Clinical Strategy

at CVS Health in Augusta, Maine, United States

At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nations leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary/Mission

The role of Medical Director Clinical Support is an exciting opportunity for a physician to use their clinical background, skills, and experience to help improve the health and well-being of our members at the individual and population health levels. The Medical Director provides clinical leadership and support to our portfolio of clinical products and programs as well as sales and account management. Duties include support for case management, clinical content research & development, chronic condition management, lifestyle and well-being programs, clinical support of prospects and existing clients, educational support to clinical staff, account & sales teams, and other clinically-related services as assigned.

Fundamental Components & Physical Requirements

+ Collaborate with internal and external stakeholders to optimize member care and outcomes.

+ Support clinical operations delivery of population health interventions including and not limited to reviewing care plans, conducting case reviews, providing clinical guidance.

+ Identify areas for improvement and support initiatives to address gaps and optimize processes.

+ Communicate effectively presenting clinical insights, strategies, and performance reports.

+ Support research initiatives aimed at evaluating solution outcomes.

+ Collaborate with the sales and business development teams to support client acquisition and retention efforts.

+ Ensure provision of clinical expertise and insights during client meetings, presentations, and negotiations.

+ Develop clinical content for sales collateral, proposals, and client communications to showcase the value of our population health solutions.

+ Participate in client onboarding processes, ensuring smooth transitions and alignment of clinical services with client needs and goals.

+ Act as a medical advisor and liaison for key client accounts, addressing clinical inquiries, concerns, a