US E - Tax - Senior - National Tax - Program Management (TTO)

  • Deloitte
  • Columbus, Ohio
  • Full Time

Description

The Tax Transformation Office serves Deloitte Tax, focused on Service Delivery Transformation inclusive of people, process, and technology in order for our Tax Professionals to deliver efficient, high value, quality tax services to our clients. Tax Transformation drives improvements across the full range of Tax market offerings focused on both Tax compliance and advisory services. This is an opportunity to be part of an innovative team within Deloitte Tax that delivers value aligned with the Deloitte brand.

Recruiting for this role ends on May 31, 2026.

Responsibilities

The role requires working knowledge of professional services and the end-to-end engagement life cycle. As a Senior on the Transformation team, you will collaborate with Tax subject matter specialists, technologists, and key stakeholders. You will be responsible for managing relationships to track and monitor workstream(s) progress, ensure timely reporting of milestone and dependency status, monitor risks and issues to escalate to leadership, prepare executive-level briefings and reports, and execute day-to-day project management activities to support the tax transformation. Tax transformation projects span Business Threads, inclusive of tax compliance and advisory client service delivery for Corporate, Investment Management, Operating Flowthroughs, Individuals, Estates & Trusts, and Indirect Tax services, as well as cross-thread activities such as initiating, managing and closing engagements. Responsibilities include:

Project Management

  • Develop and manage project workplans.
  • Manage scope and ensure timely delivery of business outcomes.
  • Identify and manage risks, issues, and change requests; facilitate formal decision-making.

Functional

  • Engage with Tax professionals to understand client service pain points, assess opportunities, and deliver process improvements.
  • Conduct business process analysis and modeling.
  • Apply agile and design thinking techniques to process analysis and design.
  • Decompose business requirements into functional requirements.
  • Collaborate throughout the technology delivery lifecycle.
  • Conduct system testing and facilitate user testing.
  • Perform business readiness assessments.

Deployment and Adoption

  • Prepare and deliver learning materials.
  • Plan deployment activities.
  • Provide hypercare support.
  • Support pilot initiatives.
  • Drive adoption through change management and communication.
  • Analyze feedback and develop related action plans.
  • Decommission legacy systems.

The team

Deloitte Tax LLP's Tax Transformation Office is responsible for the definition of standard processes to support the delivery of Tax services, and the related development and deployment of technology to enable service delivery. The Tax Transformation Office focuses on enhancing Deloitte Tax LLP's ability to deliver value-added, and efficient Tax services to our clients. Tax Transformation consists of professionals with varying backgrounds ranging from Tax Professionals, Human Capital and Technology Consultants, and other IT professionals including QA and Support. The team consults and executes on a wide range of projects with a strong focus on adoption including stakeholder analysis, communications, learning and change management.

Qualifications

Required:

  • Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate 2-3 days per week
  • Bachelors degree in in business or information technology related field
  • 3+ years of consulting client experience
  • 3+ years experience leading project management teams, ideally in a professional services environment, with a focus on strategy implementation, business transformation, and project management
  • Demonstrated understanding of standard system development life (SDLC) processes
  • Ability to travel 25% -50% a month, based on project work and phase of the delivery cycle
  • One of the following active accreditations obtained, in process, or willing and able to obtain:
    • Licensed CPA in state of practice/primary office if eligible to sit for the CPA
    • If not CPA eligible:
      • Licensed Attorney
      • Enrolled Agent
      • Technology Certifications:
        • Project Management Professional (PMP)

Preferred:

  • Experience in digital transformation
  • Smartsheet experience
  • Agile delivery and design thinking experience
  • Business process analysis and design experience
  • End-to-end technology project delivery
  • Training delivery and post-production client facing support experience
  • Strong focus on deployment, adoption and driving change
  • Assist in the development of a tax technology strategy supporting tax compliance and provision platforms to maximize efficiencies and streamline processes
  • Experience in defining delivery standards
  • Working knowledge of data management and metrics
  • Experience in professional environment developing polished presentations, talking points, and content
  • High proficiency in MS Office tools: Project, Visio, PowerPoint, Excel, Word, MS Teams, SharePoint
  • Strong communication skills and a champion of process and technology improvements
  • Demonstrated ability to manage multiple priorities simultaneously while delivering outstanding quality and meeting established deadlines
  • Process-driven thinking
  • Previous Big 4 experience

Footer

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,980 to $169,650

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation:

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose
Deloittes purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development

From entry-level employees to senior leaders, we believe theres always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Position Summary

Description

The Tax Transformation Office serves Deloitte Tax, focused on Service Delivery Transformation inclusive of people, process, and technology in order for our Tax Professionals to deliver efficient, high value, quality tax services to our clients. Tax Transformation drives improvements across the full range of Tax market offerings focused on both Tax compliance and advisory services. This is an opportunity to be part of an innovative team within Deloitte Tax that delivers value aligned with the Deloitte brand.

Recruiting for this role ends on May 31, 2026.

Responsibilities

The role requires working knowledge of professional services and the end-to-end engagement life cycle. As a Senior on the Transformation team, you will collaborate with Tax subject matter specialists, technologists, and key stakeholders. You will be responsible for managing relationships to track and monitor workstream(s) progress, ensure timely reporting of milestone and dependency status, monitor risks and issues to escalate to leadership, prepare executive-level briefings and reports, and execute day-to-day project management activities to support the tax transformation. Tax transformation projects span Business Threads, inclusive of tax compliance and advisory client service delivery for Corporate, Investment Management, Operating Flowthroughs, Individuals, Estates & Trusts, and Indirect Tax services, as well as cross-thread activities such as initiating, managing and closing engagements. Responsibilities include:

Project Management

  • Develop and manage project workplans.
  • Manage scope and ensure timely delivery of business outcomes.
  • Identify and manage risks, issues, and change requests; facilitate formal decision-making.

Functional

  • Engage with Tax professionals to understand client service pain points, assess opportunities, and deliver process improvements.
  • Conduct business process analysis and modeling.
  • Apply agile and design thinking techniques to process analysis and design.
  • Decompose business requirements into functional requirements.
  • Collaborate throughout the technology delivery lifecycle.
  • Conduct system testing and facilitate user testing.
  • Perform business readiness assessments.

Deployment and Adoption

  • Prepare and deliver learning materials.
  • Plan deployment activities.
  • Provide hypercare support.
  • Support pilot initiatives.
  • Drive adoption through change management and communication.
  • Analyze feedback and develop related action plans.
  • Decommission legacy systems.

The team

Deloitte Tax LLP's Tax Transformation Office is responsible for the definition of standard processes to support the delivery of Tax services, and the related development and deployment of technology to enable service delivery. The Tax Transformation Office focuses on enhancing Deloitte Tax LLP's ability to deliver value-added, and efficient Tax services to our clients. Tax Transformation consists of professionals with varying backgrounds ranging from Tax Professionals, Human Capital and Technology Consultants, and other IT professionals including QA and Support. The team consults and executes on a wide range of projects with a strong focus on adoption including stakeholder analysis, communications, learning and change management.

Qualifications

Required:

  • Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate 2-3 days per week
  • Bachelors degree in in business or information technology related field
  • 3+ years of consulting client experience
  • 3+ years experience leading project management teams, ideally in a professional services environment, with a focus on strategy implementation, business transformation, and project management
  • Demonstrated understanding of standard system development life (SDLC) processes
  • Ability to travel 25% -50% a month, based on project work and phase of the delivery cycle
  • One of the following active accreditations obtained, in process, or willing and able to obtain:
    • Licensed CPA in state of practice/primary office if eligible to sit for the CPA
    • If not CPA eligible:
      • Licensed Attorney
      • Enrolled Agent
      • Technology Certifications:
        • Project Management Professional (PMP)

Preferred:

  • Experience in digital transformation
  • Smartsheet experience
  • Agile delivery and design thinking experience
  • Business process analysis and design experience
  • End-to-end technology project delivery
  • Training delivery and post-production client facing support experience
  • Strong focus on deployment, adoption and driving change
  • Assist in the development of a tax technology strategy supporting tax compliance and provision platforms to maximize efficiencies and streamline processes
  • Experience in defining delivery standards
  • Working knowledge of data management and metrics
  • Experience in professional environment developing polished presentations, talking points, and content
  • High proficiency in MS Office tools: Project, Visio, PowerPoint, Excel, Word, MS Teams, SharePoint
  • Strong communication skills and a champion of process and technology improvements
  • Demonstrated ability to manage multiple priorities simultaneously while delivering outstanding quality and meeting established deadlines
  • Process-driven thinking
  • Previous Big 4 experience

Footer

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,980 to $169,650

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation:

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose
Deloittes purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development

From entry-level employees to senior leaders, we believe theres always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 304433 Job ID 304433 Requisition code: 304433 Job ID 304433 Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (Deloitte). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a job with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for registration, verification or security deposit) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.

Job ID: 481043255
Originally Posted on: 6/13/2025

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