Payment and Collections Accountant

KEY DUTIES & RESPONSIBILITIES:

Key duties and responsibilities of this role include but are not limited to the following:

• Analyze customer and vendor-related issues to identify root causes, serving as a central point of contact for internal and external parties to drive resolution.
• Record all cash receipts (credit card, wire, ACH, checks) in a timely manner. Research payment applications and resolve discrepancies when necessary.
• Reconcile and resolve unapplied customer payments, identify patterns contributing to reconciliation challenges, and develop solutions to improve efficiency of payment applications.
• Ensure timely generation and delivery of summary invoices in compliance with customer requirements, including uploading to various portals, tracking customer invoice approval, and resolving discrepancies as necessary.
• Evaluate the aged accounts receivable report to identify delinquency patterns, prioritize collection efforts, and provide insights to management on high-risk accounts.
• Develop and implement data-driven collections strategies, leveraging historical payment behaviors to improve cashflow and reduce outstanding balances.
• Collect on past due customer accounts via phone and email. Draft and send dunning letters and account statements on a regular basis to improve cash flow and to reduce the number of days outstanding.
• Provide regular updates, analysis, and action items to Management and Sales team on collections progress for delinquent accounts.
• Escalate unresolved customer accounts to Management and Sales team when necessary.
• Manage tax-exempt statuses using Avalara software.
• Collect and maintain vendor onboarding documentation for internal and external audit purposes.
• Process and distribute accounts payable invoices using AP software, ensuring proper general ledger coding.
• Manage approver workflows and invoice templates within the accounts payable software.
• Process bi-monthly vendor payments ensuring timely disbursements.
• Train and support expense approvers on accounts payable software tool as needed.
• Manage shared finance inboxes to ensure timely responses.
• Assist with year-end reporting, including the preparation of 1099 forms for vendors.
• Support month-end and year-end close processes by reconciling AR/AP reports with the general ledger, identifying discrepancies and recommending corrective action.
• Identify, access, and recommend process improvements to enhance operational efficiencies, leveraging data insights to drive strategic decision-making.
• Assist in month-end closing procedures related to accounts payable and accounts receivable, ensuring timely and accurate financial reporting.

Qualifications, Skills & Abilities

IDEAL QUALIFICATIONS:

• Required: Minimum 5 years experience in accounts payable and accounts receivable functions.
• Preferred: Bachelor's degree from an accredited university in Accounting, Finance, or related field.
• Strong understanding of US GAAP and accounting principles
• Are a self-starter; embody a thirst for learning and a curious nature.
• Possess a constructive attitude and a desire to be part of a fast-paced, continuously improving work environment, utilizing a high sense of urgency, patience, and flexibility
• Are eager to join a team that embraces diversity, equity and inclusion as core values and fosters a culture of collaboration and innovation.
• Must be authorized to work lawfully in the United States for Call2Recycle, with or without sponsorship.

KNOWLEDGE, EXPERIENCE, & SKILLS:

• Exceptional communication and organizational skills with strong attention to detail.
• Proficiency in Microsoft Office, accounting systems, and ERP platforms.
• Ability to work independently, prioritize and execute tasks in a fast-paced environment, and build positive relationships with internal and external stakeholders.
• Analytical mindset with the ability to anticipate needs and solve problems efficiently
• A quick learner, with the ability to efficiently learn business concepts.
• Must be highly organized, with attention to detail and commitment to clear documentation.
• Able to adapt to a changing environment; comfortable working in a fluid environment where processes may change.
• Able to analyze multiple levels of information, and to identify opportunities and apply innovative solutions.
• Experience working in a team-oriented, collaborative environment.

WORKING CONDITIONS:

• This position is remote based within the United States. Candidates must be able to work from a U.S.-based location and be eligible to work lawfully in the United States for Call2Recycle.
• Limited travel (estimated 2-4 times per year) as needed. Travel could include, but not be limited to, attending conferences, customer meetings, or team/organization-wide meetings. Call2Recycles corporate address is in Marietta, GA; this position does not need to be based there.
• The work hours, Monday - Friday, are 8 hours per day. The position may require hours that exceed 8 hours per day and/or 40 hours per week during peak periods. Our approach to schedules is to focus more on the quality and timeliness of the work being done. We recognize the importance of ensuring staff can connect with each other and can maintain a work-life balance. To support work/life balance, we offer our staff a flexible scheduling policy to the extent each role allows, giving you the opportunity to have greater control over your work schedule in alignment with the latest policy - while ensuring that operational needs and team collaboration are maintained.

Call2Recycle, the nation's leading battery recycling nonprofit and stewardship program, is committed to protecting the environment and fostering a circular economy by facilitating the recycling and end-of-life management of batteries that power our everyday lives. With over 30 years of experience collaborating with state regulators, manufacturers, and the recycling industry, Call2Recycle strives to make battery recycling convenient and accessible for all consumers in the U.S. Learn more at call2recycle.org and follow us on Facebook, X, or LinkedIn.