Sr Manager AR & Credit Operations

About the opportunity:

Passion meets possibility at Christie.We are looking for a Senior Manager, AR & Credit Operations, to lead our global credittocash function across the Americas and EMEA. This is a senior, handson leadership role for someone who understands that strong financial discipline and a positive customer experience go hand in hand.

The Senior Manager, AR & Credit Operations is responsible for leading the Accounts Receivable, Credit, & Collection function across the Americas and EMEA, with full ownership of the credit-to-cash process. This role operates as a hands-on leader, directly managing a cross-regional team based in the US and UK without intermediate layers while remaining actively engaged in complex transactions, escalations, and decision-making. The position is accountable for driving operational excellence, optimizing working capital, managing credit risk, and enabling revenue growth through disciplined credit and collection practices. This role serves as a key functional leader within Finance, with increasing involvement in strategic initiatives and decision-making processes.

Responsibilities:

Lead global AR & Credit Operations across the Americas and EMEAAct as a senior, customerfacing leader for complex credit and collections mattersDrive cash flow and working capital performancePartner with Sales, Customer Care, and Finance to support growthBuild and lead a highperforming, crossregional teamAccountable for the performance and effectiveness of the AR and Credit Operations function across the Americas and EMEAAccountable for maintaining operational continuity and execution quality without intermediate management layersAccountable for improving working capital performance, including DSO, aging, and AR turnsAccountable for driving operational efficiency, scalability, and process optimization across AR and credit workflowsAccountable for driving cross-functional accountability for timely collectionsAccountable for providing insights that influence business decisions and improve cash flow performanceOwn and lead the AR and Credit Operations function, ensuring efficient and timely executionDirectly manage and develop a geographically distributed team with no intermediate managementlayer, and remaining actively involved in day-to-day operationsEstablish and monitor KPIs (DSO, aging, AR turns, dispute cycle time, etc.)Lead initiatives to improve cash flow, reduce overdue balances, and enhance visibilitySupport development and refinement of global credit policies, risk frameworks, and approval structuresLead collections strategy and execution to minimize overdue receivablesAct as escalation point for complex or sensitive customer issuesDeliver reporting on AR performance, credit exposure, reserves, and trendsProvide insights and recommendations to improve working capital and reduce riskPrepare and present monthly and quarterly updates to leadershipSupport broader treasury and finance initiatives as a subject matter expert in AR, credit, and cash flow performance

Location: Hybrid position in Cypress, California

What we're offering:

A competitive salary, vacation, health & dental benefits, and employer-matched 401K pension plan. You will have opportunities to gain experience, grow and collaborate with professionals on a global reach. Whether you are working with the leading minds in the industry on high-profile projects, with internal teams to support continuous improvement, or with our customers to inspire and delight - your contributions will have an influence.

The experience and skills we value:

Bachelor's degree in Accounting, Finance, Economics or related field7-10+ years of progressive experience in Accounts Receivable, Credit, Collections, or related finance functions, including leadership experience in a global or multi-region environment.Strong communication, negotiation, and influencing skills with ability to engage both internal stakeholders and external customersAdvanced analytical and financial analysis skills, including credit risk assessment and interpretation of financial statementsProficient in ERP systems (e.g., JD Edwards, Oracle) and reporting/BI tools (e.g., Power BI)Advanced Microsoft Excel skills; strong working knowledge of Word and PowerPoint

What will put you ahead:

Process improvement, automation, and change management capabilitiesStrong communication skills with experience presenting to senior leadershipStrong organizational planning, time management, and problem-solving skillsSenior experience in AR, Credit, and CollectionsStrong judgment in customerfacing financial situationsAbility to balance financial discipline with customer experienceConfident, collaborative leadership and communication styleIf you're a finance leader who cares deeply about how customers experience credit and collections, this role offers the opportunity to make a meaningful impact.