Accountant II - Vendor Support (Finance Department)

ABOUT THIS POSITION

Recognized on the Forbes list of America's Best-In-State Employers for the past two years, the City of Phoenix strives to be an employer of choice. Whether you're an experienced professional or just starting your career, working in public service offers many rewards. With more than 14,000 employees working across 41 departments, the City of Phoenix also offers the opportunity for career growth and advancement. Join our team and be a part of building the Phoenix of tomorrow!

The Finance Department, City Controller's Office is seeking a dedicated and passionate professional to join their teams as a Vendor Support Lead (Accountant II). The City Controller's Office delivers a wide range of critical fiscal services for the City, including fulfilling financial obligations through Accounts Payable, managing the Purchasing Card Program, providing comprehensive vendor support, preparing City Council Payment Ordinances within the Administration section and overseeing citywide departmental travel.

Essential functions of the position will include:

• Supervise, train, and coordinate Accountant I staff in vendor support activities.
• Provide guidance to staff on rules, regulations, procedures, and vendor account issues.
• Ensure accuracy and completeness of vendor master records and documentation.
• Enter, update, and maintain vendor master data in SAP/SRM.
• Review W-9s, perform TIN matching, and resolve discrepancies.
• Review SRM vendor registrations and follow up on missing or incorrect information.
• Identify and resolve duplicate vendor setups; coordinate with A/P and Procurement.
• Conduct research on contracts and vendor entity changes.
• Prepare, examine, and analyze vendor accounts for accuracy and compliance.
• Interpret and apply City, State, and Federal regulations, policies, and standards.
• Advise City departments on vendor account matters and compliance requirements.
• Ensure vendor documentation and processes conform to regulatory and procedural standards.
• Collaborate with ERP teams to resolve system issues and improve process functionality.
• Analyze SAP/SUS/SRM control reports and correct processing errors promptly.
• Review, develop, and refine procedures to improve efficiency and accuracy.
• Work with A/P and other departments to streamline vendor-related workflows.
• Develop and maintain vendor recordkeeping systems using current technology.
• Handle VIM Vendor Maintenance referrals and provide technical support (password resets, user setup, troubleshooting).
• Respond to inquiries from vendors, customers, and City staff via phone and email.
• Deliver high-quality customer service with integrity, efficiency, and fiscal responsibility.
• Maintain regular attendance and work extended hours as needed.

Additional requirements include:

• Scheduled hours for this position are 8:00 A.M. to 5:00 P.M., Monday through Friday.
• Upon supervisory and department head approval, this position may work remotely up to two (2) days per week.

IDEAL CANDIDATE

• Research and analytical skills.
• Ability to interact with other internal departments.
• Strong phone customer service skills.
• Knowledge of personal computers, word processing and spread sheet software applications.
• Ability to train, direct, review and supervise the work of others.
• Ability to work in a fast-paced heavy customer service environment.
• Excellent analytical and problem-solving skills with great attention to detail.
• Ability to analyze and interpret complex agreements and administrative regulations.
• Ability to efficiently manage multiple priorities in a dynamic environment and be able to work independently with minimal supervision.

SALARY

Pay Range: $64,604.80 to $100,235.20 annually.

Hiring Range: $64,604.80 to $90,916.80 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 056. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

MINIMUM QUALIFICATIONS

• Three years of professional level experience in accounting.
• Bachelor's degree in accounting or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• For information regarding pre-screening and driving positions, click here.
• The City job description can be found here.

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• Experience using SAP.
• Proficiency in Microsoft Excel.
• Experience with customer service face to face and over the phone.
• Experience developing and implementing processes and procedures.
• Supervisory experience: plans, assigns, coordinates, and supervises the work of Account Clerk Supervisor, Accountant I & Account Clerk III in various accounting functions.
• Experience in instructing employees on technical accounting transactions rules, regulations, and internal controls.
• Experience researching, analyzing and problem-solving skills independently following contractual agreements and regulations.
• Experience interpreting complex agreements and administrative regulations.
• Experience with TAX (SALES/1099) and or vendor set up.

RECRUITMENT DATES

Recruitment closes June 10, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

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REFERENCE

Accountant II, JC:03220, ID# 61965, 06/01/26, USM, PA, Benefits:007

Building the Phoenix of tomorrow.

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.