Accounts Receivable Specialist- Behavioral Health Billing (Full-time)

Accounts Receivable Specialist- Behavioral Health Billing (Full-time)

Department: Revenue Cycle Managment

Location: Grand Rapids, MI

Wedgwood is hiring for an Accounts Receivable Specialist!

JOB GOAL: Performs medical billing and accounts receivable functions, in addition to assisting other accounting staff with their duties and responsibilities.

QUALIFICATIONS:

5 years' experience in accounts receivable; additional specialized training with emphasis in insurance billing preferred.

Familiarity with computerized billing programs and Excel are required. PCE and Waystar experience preferred.

Subscription to the Statement of Faith of Wedgwood Christian Services and agreement with the goal, purpose and objectives of the agency.

Professional Billing Certification preferred but not required.

Strong Internal and External Customer Service skills.

RESPONSIBILITIES:

Billing for Residential and/or Community Services as assigned.

For residential billing, work with Admissions and Residential Clerical staff to assure that client demographic is accurate in computerized system.

Prepare and bill for residential client services in accordance with funding sources parameters.

Maintain financial data, including 3rd party insurance and special arrangement billings in the computerized system.

Process and send claims weekly.

Assemble and maintain client billing files in an efficient and organized manner.

Process Explanation of Benefits and post payments in computerized system (cash, check, ACH, etc.).

Investigate and resolve open AR items. Work with program to resolve as needed.

Prepare list of monthly write offs and send to departments for approval.

Generate bad debt write-offs, as appropriate.

Send claims to collections and generate bad debt write-offs, as appropriate.

Distribute monthly client statements.

Manage patient phone calls and email.

Assist team members as needed.

Cross train and serve as back up for AR/billing functions as needed.

Month End and Year End Processes

Make sure all billing, cash posting, and approved write-offs for the month are completed before month is closed.

Responsible for timely Quality Assurance compliance as related to employee's roles and functions.

Participate regularly in Billing team meetings with the Billing Supervisor, the Accounting Manager, and/ or Program Directors for the sharing of ideas, feedback and department planning.

Utilize opportunities provided for growth and professional development; this includes ongoing participation in training sessions or workshops.

Express ideas, suggestions, and concerns in a timely and appropriate manner, using established channels and opportunities to seek resolution.

Regular, predictable, and reliable attendance is an essential function of this position. The employee must maintain a consistent work schedule and be available during the assigned hours to perform the duties of this role.

Other duties as assigned.

HOURS OF WORK: 40 hours per week, Monday-Friday (Primarily remote, with need to attend occasional onsite meetings)

Compensation: 22.00-25.00 hourly

BENEFITS:

403b Retirement Plan with Employer Match

Medical plans with great coverage options

Free supplemental virtual PCP care with medical plan

Flexible Spending Accounts

Health Savings Accounts

Dental and vision plans

Pet insurance

Legal insurance

A Locally Partnered Employee Assistance Program

Competitive paid time off

Direct deposit

Federal Student Loan Forgiveness through PSLF

Paid Holidays

We also offer a variety of employer paid benefits for full time staff

Short term disability

Long term disability

Life insurance up to 2x your annual salary

No-cost, employer paid training and re-certification provided to staff

Wedgwood is proud to offer a full gymnasium with an attached 24hr wellness center that houses a wide variety of workout equipment. Wedgwood is happy to provide this space to our staff at no cost.

Through community partnerships, Wedgwood employees and in some cases family members, are eligible for application and tuition fee discounts for several local colleges and universities.

Wedgwood Christian Services

Since 1960, Wedgwood Christian Services has been dedicated to aggressively taking on the toughest problems facing children and families through residential care, counseling services, and community programs. Our goal is to support and help restore the physical, social, intellectual, emotional and spiritual well-being of children, adults, and families in our community.

Wedgwood is a local West Michigan agency, with offices bordering the coast of the beautiful Lake Michigan. Our main office is headquartered in Grand Rapids, Michigan, ranked in the top tier of the Best Places to Live in America according to Business Insider.

Mission: Wedgwood Christian Services extends God's love to youth, adults, and families through professional counseling and educational services.

Core Values: Integrity, Compassion, Excellence, and Diversity