GMF Credit Manager - Zone D

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors. We are a global provider of auto finance solutions. We offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, we are looking for people who want to embark on an exciting career journey. Our team members define and shape our culture - an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

This position will be posted until filled.

The Credit Manager (CM) role is responsible for leading and supporting a team of Credit Analysts while ensuring strong credit decisioning and compliance standards. This includes guiding analysts through organizational changes, setting clear performance expectations, and providing ongoing coaching, training, and feedback to drive team success.

About the role-

• Quickly adapt and lead Credit Analysts through organizational change.
• Provide guidance to Credit Analyst in creating an environment for success.
• Set clear expectations for performance and hold team members accountable for the results.
• Provide timely feedback, training, and coaching to Credit Analysts.
• Oversee the development and maintenance of dealer relationships to ensure set objectives are met.
• Review credit exceptions and determine their approval or denial within established credit authority.
• Ensure that profitability measures and key performance indicators are held to company policies.
• Recommend decisions to RCM on approvals outside of credit authority.
• Ensure compliance with applicable policies and procedures.
• Offer support and training to branch personnel as needed in the credit decision process, negotiating, and interpreting credit policies.
• Collaborate with Sales.

What makes you an ideal candidate?

• Advanced expertise in indirect retail auto financing and company credit policies
• Strong knowledge of consumer finance, banking, and retail auto finance industry
• Well-versed in credit, sales, and funding processes, including regulatory requirements and documentation
• Solid understanding of consumer credit laws and underwriting practices
• Effective multitasking in fast-paced environments
• Strong leadership, coaching, and team development abilities
• Excellent communication, negotiation, and relationship-building skills
• Strategic thinking with a focus on continuous improvement
• Strong analytical, problem-solving, and decision-making capabilities
• High professionalism, work ethic, and customer service orientation

Work Experience

• 2-3 years supervisory experience Pref
• 3-5 years underwriting experience in the indirect retail auto finance industry and experience with GM Financial Pref
• High School Diploma or equivalent Required
• Associate Degree
• Bachelor's Degree Preferred
• Master's Degree Preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment, 2-days a week in office

This position is not open to agency submissions