Front Desk Clerk and Night Auditor

Delaware North Parks and Resorts is searching for a customer-service-focused part-time Front Desk Clerk and Night Auditor to join our team at the Courtyard at Kennedy in Titusville, Florida. Working in an exciting, fast-paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today.

$16.00 $16.00 / hour

Information on our comprehensive benefits package can be found at .

Our location on the Intracoastal Waterway, directly across from Kennedy Space Centers launch pads, makes for an exciting work environment. Our resort hotel, with a rooftop bar and restaurant and an expansive pool area, attracts guests from around the globe. Join our team, and you can watch rocket launches and meet astronauts while getting paid!

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Employee discounts on food at on-site restaurants
• Generous Marriott discounts
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

• Run night audit function, reconcile credit card payments, input sales from other systems and manual sales sheets.
• Front desk responsibilities, must be able to resolve guest complaints independently, check-in and check guests out, and post charges for in-house accounts.
• Understand guest folio, explanation of billing, and how to make any needed corrections.
• Review pending advance deposits and charges.
• Quote room rates and room package information.
• Read group resumes and know the daily activities of the group.
• Complete shift closing, drop cash and check payments.
• Secure bank at all times and follow proper cash handling policies.
• Answer and direct incoming calls.
• Cash handling and accountability; maintain accurate paperwork related to front office operations.
• Check and balance the daily figures, post room, and tax charges on guest accounts.
• Perform other duties as assigned.

• You must be at least 18 years old to apply.
• Previous experience in cash handling.
• Previous experience in a customer service environment is beneficial.
• Good communication skills; ability to communicate with guests and team members.
• Basic math skills; ability to accurately handle money and count change.
• Experience using Microsoft Excel.
• Must be able and willing to cross-train in night audits.

• Stand and walk for extended periods of time.
• Must be able to walk, bend, twist, crouch, push, pull and climb stairs throughout shift.

On call
Overnight
Holidays
Weekends
Evenings
Days

Source: Casino Careers