Accounts Receivable Manager

Lynden Incorporated is on the lookout for a dynamic Accounts Receivable Manager to lead our SeaTac-based team. You will oversee a dedicated team of six, ensuring the smooth management of our cash applications process, bank file reconciliations, and customer refunds. You’ll play a crucial part in supporting Accounts Receivable for over 20 companies, collaborating with teams who specialize in billing/invoicing as well as credit and collections. We’re seeking an individual who is highly organized and detail-oriented and ready to thrive in our fast-paced shared services environment.

Join a stable, family owned company with 40+ years of no layoffs and a collaborative, team-focused culture. This position is not safety sensitive.

Who we are:

Lynden is a family-owned transportation and logistics company dedicated to helping our customers balance speed and budget through air, land, and sea shipping options. Our corporate office, home to 65 Financial Service professionals, supports 20 sister companies with over 2,500 employees Lynden wide. With a remarkable history of no layoffs in over 40 years, we offer you a stable and rewarding career that will be an adventure!

What You Will Be Doing

• Manage and mentor the Accounts Receivable team to ensure customer service meets service level standards.
• Interview and train new Accounts Receivable team members.
• Provide constructive and timely performance feedback.
• Develop and maintain strong relationships with Operating Companies.
• Ensure accurate and timely recording of customer cash receipts, account adjustments, and customer refunds.
• Prepare and analyze accounts receivable performance metrics to confirm service-level compliance, balance team workload, identify inefficiencies, and recommend improvements.
• Serve as the primary business owner for the HighRadius application, maintaining expertise in automation rules and system integrations to maximize automated cash application.
• Responsible for Lynden’s merchant services portal including providing support to users and working with IT to troubleshoot technical issues with data and devices.
• Reconcile bank files to third party cash application systems and Workday Financials to maintain data integrity.
• Manage credit card chargebacks to reduce company loss and support timely resolution.
• Lead process improvement initiatives and manage related projects.

What’s In It for You:

• Discretionary bonus program
• Competitive wages + annual wage reviews
• Cell Allowance: $10 per month
• Two medical plans starting as low as $0/month
• Medical, dental and vision for your family for $222/month (HDHP)
• Flexible Spending Account (FSA) or Health Savings Account (HSA)
• Mental health programs (in-office and virtual)
• 17 days Paid Time Off a year + additional paid extended leave. PTO increases with tenure
• 8 paid holidays each year
• 401(k) with company match + additional contributions
• No-cost Employee assistance program, life insurance, long term disability and AD&D
• Tuition Reimbursement program
• Mass transit reimbursement
• Career advancement through internal promotions

What We Need from You (required):

• 5 years of accounts receivable experience.
• 5 years recent managerial experience supervising direct reports, including assigning work, coaching, and performance feedback, within the last five years.
• Bachelor’s degree in business or related field, or equivalent combination of education and experience.

What Would Be Nice to Bring (preferred)

• Workday ERP and HighRadius software experience.
• Experience in a high-volume, multi-entity shared services environment
• Transportation experience.

Your Schedule:

• We offer a flexible start window between 7:00 am to 8:00 am Monday – Friday.
  • To support team coordination, you are expected to begin work at the same selected time each day.
• Hybrid schedule upon completion of training with 4 days onsite and 1 day offsite.
  • Working onsite from our office in SeaTac, WA
  • Tuesday and Wednesday are onsite days for Financial Services.
  • This position is not eligible for relocation.

Perks of working at Lynden Incorporated:

• We work in a casual office setting with an on-site gym.
• Easy access to Link Light Rail or free onsite parking.
• Our atmosphere is enjoyable and result-driven but focused on balancing life, health, and well-being.

How to stand out:
Ensure your resume shows us your AR and managerial experience. Include a cover letter that tells us something we should know about you that we cannot learn from your resume.

Why should you join us?

• We’re ethical and human. We don’t get everything perfect, but we try hard. When we miss the mark, we own it and make it right.
• We work as a collaborative team built on respect and support.
• Our casual office includes an on-site gym, free parking and easy access to Link Light Rail.

Fine Print:

All employment offers are contingent on a satisfactory background check and preemployment drug screen, excluding marijuana where prohibited by law. Random drug testing does not include marijuana for nonsafetysensitive positions in Washington.

Lynden Incorporated is an equal opportunity employer and does not discriminate based on any protected status.