Collections Specialist

Collections Specialist | Accounts Receivable & Credit Management Location: Crafton, PA 15205 Salary: $50,000$55,000 About the Company Our client, a well-established organization in Crafton, PA, is seeking a motivated Collections Specialist to join their accounting team. This is a great opportunity for someone who enjoys building relationships with customers, resolving payment issues, and keeping receivables organized in a fast-paced environment. Collections Specialist Responsibilities The Collections Specialist will oversee daily collections activity for assigned customer accounts to ensure timely payments and reduce past-due balances. Contact customers via phone and email to discuss outstanding invoices and secure payment commitments. The Collections Specialist will research and resolve billing discrepancies, credits, and unapplied cash. Collaborate with internal departments, including Accounts Receivable, Sales, and Customer Service, to resolve account disputes. Generate and review aging reports, providing updates to management regarding delinquent accounts. The Collections Specialist will maintain accurate documentation of all collection actions and communications. Assist with credit limit reviews and customer account maintenance as needed. Preferred Experience for Collections Specialist 2+ years of hands-on experience in collections, accounts receivable, or credit management. Strong customer service and communication skills with a professional approach to resolving payment issues. Experience using accounting or ERP systems (SAP, Epicor, NetSuite, or QuickBooks preferred). Proficiency in Microsoft Excel (pivot tables and VLOOKUPs a plus). Detail-oriented, organized, and able to manage multiple priorities effectively. Why Work Here Reputable company with strong local presence and community ties. Supportive leadership that values collaboration and initiative. Opportunities for career growth and cross-training within accounting. EB-...