Accounts Receivable Clerk

Accounts Receivable Clerk Gachina Landscape Management - 4.2 Menlo Park, CA Job Details $70,000 - $75,000 a year 20 hours ago Qualifications Customer communication Microsoft Outlook Spreadsheets Schedule management Full Job Description Accounts Receivable Clerk is responsible for the day-to-day management of incoming payments and billing inquiries. The AR clerk will record transactions, update customer records, and ensure the timely collection of payments, serving as a fundamental part of the financial team. Company Priorities: 1. Develop and Maintain a Strong Team 2. Gachina Customer Service Standards 3. Gachina Quality Standards Primary Responsibilities: Monthly contract billing and Special billing management, including the management of client portals. Process customer payments, including cash, checks, and electronic payments. Maintain and amend the customer billing reconciliation sheet. Monitor accounts receivable aging and follow up on overdue payments. Perform accounting-related tasks as assigned! Specific Responsibilities: Process monthly recurring contract invoices. Set up client portal accounts for invoice uploading. Set up ACH accounts. Process monthly refund checks. Schedule monthly Auto Direct Debits Attend month-end meetings with the contract administrator and branch managers. Assist in month-end closing activities related to accounts receivable. Maintain and update client records. Work with IT to report any billing issues with our systems. Maintain the AR, Accounting, Client's PO, and general email inboxes daily. Set up monthly collection meetings for updates and discuss action plans to collect outstanding accounts. Train Branch Administrators on the process of collections Resolve invoice disputes while maintaining customer relations. GL accounts reconciliation Run daily dunning notices. Reach out to existing clients to encourage electronic payments. Maintain and file the monthly deposits in their corresponding folders. Support Accounting team. Skills Required: Computer experience: Proficient in Microsoft Office Excel, Word, and Outlook Ability to manage a large volume of transactions with accuracy. Verbal and written communications A degree in accounting or two years of experience is preferred. Internal and external Customer Interaction o Professional demeanor and appearance o Responsive, flexible, positive attitude, initiative, and collaborates with the team. o Strong problem resolution, prioritize work, and exercise discretion. o Productive with efficient use of workday and management of workload