Collections Analyst I

Compensation: $23-$25 per hour (Depending on experience)

Schedule: Monday-Friday, 8am-4:30pm

Basic Requirements:

1+ year of commercial collections experience preferred but not required

Proficient in Microsoft Office applications

Build a career where your work matters to the business, the customer, and the communities we serve.

Be part of Coca-Cola Beverages Northeast, a locally rooted, people-first organization where meaningful work, long-term growth, and community impact come together.

Why Coke Northeast?

You'll join a company that serves local communities across the Northeast and invests in the people behind the work.

You'll be part of a culture that values development, collaboration, and fresh perspectives at every level.

You'll build a career with the scale, stability, and opportunity of a trusted, iconic brand.

Job Description The Collections Analyst I is responsible for the efficient, effective, and timely collection of outstanding customer balances through professional written and oral communication. This position requires an individual who can successfully manage a large portfolio of local accounts for an assigned territory. The Collections Analyst I will work closely with the deductions and cash applications teams to ensure the proper resolution of customer disputes along with the accurate application of payments. They will foster strong relationships with our sales and administrative organization for their assigned customer portfolio. The ideal candidate for this position will have a background in collections, recent demonstrable experience with SAP along with experience working within the beverage industry.

Essential Duties & Responsibilities

Prioritize daily collection calls and activities for assigned customer portfolio to ensure that collections goals are obtained

Analyze customer balances, payment history and ability to pay to determine collectability of outstanding receivable balances or escalation of payment issues

Partner with all areas of accounts receivable to ensure outstanding customer balances are researched, collected and properly applied

Complete customer reconciliations as necessary in the collections process

Document collections efforts with clear and concise notes

Strong communication with sales centers regarding customer balances, account risks, NSF payments, and disputes

Perform additional accounts receivable responsibilities as requested by leadership

Job Requirements

Bachelor's degree in Accounting, Finance, or related discipline preferred

1+ years of commercial Collections experience preferred

Strong communication and interpersonal skills both internal and external to the organization

Strong proficiency with Microsoft Office applications including: Outlook, Excel, Word and PowerPoint required

A customer service mindset with excellent problem solving, analytical, organizational and time management skills!

Benefits & PerksEligible employees may have access to a comprehensive benefits package, which may include medical, dental, and vision insurance, a 401(k) with company match, life insurance, paid time off, fitness reimbursements, tuition reimbursement, employee discounts, scholarship opportunities, and more.

*Benefits eligibility and offerings may vary based on position, location, employment type, and union governance.

Background VerificationEmployment with Coke Northeast is contingent upon the satisfactory completion of a pre-employment background verification. Depending on the role, this process may include a criminal background check, drug screening, and/or review of driving records in accordance with company guidelines and applicable laws.

Equal Opportunity EmployerCoke Northeast is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, veteran status, disability, or any other legally protected status under federal, state, or local law.

Massachusetts NoticeUnder Massachusetts law, it is unlawful for an employer to require or administer a lie detector test as a condition of employment or continued employment. Violations of this law may result in criminal penalties and civil liability.