Lead Supplier Accounts Specialist

Summary:

Under the supervision of BH Finance and Supply Chain Leadership - Lead Supplier Accounts Specialist is responsible for leading the accurate and timely processing of supplier invoices and payment requests in support of clinical and non-clinical operations, continually driving to improved quality and greater efficiency. Performance must provide a high-level of customer service and operational support to the caregivers and departments Supply Chain supports across BH facilities.

Responsibilities:

Plays a critical role in directing Supplier Accounts work, managing high-value supplier accounts, ensuring the accurate and timely processing of complex transactions, and executing pay transactions aligned with payment terms and service levels.

Partners closely and collaboratively across supply chain functions and with BH stakeholders to maintain effective supplier relationships and support uninterrupted patient care.

Reviews, processes, and audits supplier invoices and other internal and external payment requests with high diligence and accuracy.

Proactively anticipates issues, exceptions, and discrepancies and resolves them promptly.

Supports monthly, quarterly, and year-end closing activities including accruals, reconciliations, and financial reporting for Supplier Accounts

Contributes to standard operating procedures and internal controls

Effectively communicates with suppliers to verify billing accuracy and respond to payment inquiries.

Collaborates with requestors to verify the receipt and usage of orders, as necessary.

Oversees the monitoring of statements and outstanding balances for aging payment requests.

Oversees the maintenance of applicable records and files per standard processes and policy.

Supports internal and external audits, if requested.

Manages improvement projects for leadership, including cross-functional initiatives

Serves as an active resource for peers and others for training, questions, mentorship, and problem solving

Refers specific complex problems to leadership when clarification or guidance is required, presenting workable solutions

Other information:

EXPERIENCE :

Associate degree or equivalent combination of education, training, and experience

Minimum two years Supplier Accounts or related experience

Familiarity with healthcare procurement systems and supplier requirements

Experience with ERP systems (e.g., Oracle, Workday, PeopleSoft, or Epic) required

SKILLS/KNOWLEDGE

Proficiency in Microsoft Excel (pivot tables, VLOOKUP) and financial reporting tools

Expert knowledge of supplier invoice processing, PO matching, and payment reconciliations

Communication skills (verbal, written, visual)

Highly organized, deadline-driven, and capable of managing competing priorities

Adaptability, critical thinking, and problem-solving skills in a fast-paced environment

Strong interpersonal and communication skills; able to work cross-functionally and influence without authority and effectively represent BH and Supply Chain in interactions with all levels of personnel within and outside the organization.

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

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Driving Required: