Why Work at Hotel Metro?
At Hotel Metro, Autograph Collection , we redefine boutique luxury in downtown Milwaukee, blending historic charm with modern sophistication. Our modern Art Deco-inspired hotel features 63 stylish guest rooms, an inviting rooftop lounge, and a commitment to exceptional service and attention to detail. Curators at Hotel Metro thrive in an elegant, guest-focused environment, where hospitality meets personalized, memorable experiences.
JOB DUTIES:
Bookkeeping Duties
- Manage GM’s expense receipts; track travel and prepare expense reports as needed.
- Ensure daily bank deposits taken to the bank.
- Safe in business office and other cash on hand banks maintained; making change as needed.
- Assist Controller with A/R and or A/P invoicing and coding.
- Assist Controller with month end reporting.
- Ensure cash handling agreements are signed for bank required positions.
- Other duties as assigned by GM or area controller.
Operational Duties
- Supports GM by performing administrative functions such as calendar scheduling, correspondence, incoming and outgoing telephone calls, filing, meeting agendas and meeting minutes.
- Assist the GM in the management of their calendar and communicate their whereabouts as needed.
- Perform general office duties, such as ordering supplies, distributing mail and paychecks, creating and maintaining files/records.
- Other duties as assigned by the GM or Controller.
- Assist with Miscellaneous HR Duties
KNOWLEDGE, SKILLS & ABILITIES:
- This position will have access to confidential information, and it is imperative that he/she maintain high level of confidentiality at all times.
- Polished and professional appearance and demeanor in person, online and via phone. Excellent communication skills both written and verbal.
- Ability to provide customer service that is above and beyond for customer satisfaction and retention.
- Excellent communication skills both written and verbal.
- Proficient in MS Excel, Word, PowerPoint; comfortable with learning new software and systems.
- Highly honed organization skills and strong attention to detail.
- Ability to handle stressful situations and deadlines.
- Bilingual and luxury hotel experience a plus but not required.
- 2 years of experience in the administrative assistance, clerical services, HR/Payroll handling, or related professional area, and/or 2-year degree from an accredited university of Secretarial Studies, Business Administration or Hotel and Restaurant Management.
WORK ENVIRONMENT:
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, reaching, stooping, kneeling or crouching.