Billing Manager

Job Title: Billing Manager

Location: Richmond Hill, GA (Hybrid)

Employment Type: Full-time

Reports To: Director of Revenue Cycle

Department: Revenue Cycle Management

Job Summary:

The Billing Manager oversees coding and billing operations to ensure accurate, timely, and compliant claim submission and reimbursement. This role manages staff, monitors workflows, resolves complex billing issues, and drives process improvements to optimize revenue cycle performance. Strong communication and collaboration skills are essential to effectively work with providers, payers, and internal teams while promoting efficiency and accuracy across all billing functions.

Revenue Cycle Oversight

Manage day-to-day billing operations including charge entry, claim submission, payment posting, and follow-up

Ensure claims are submitted accurately and in a timely manner to maximize reimbursement

Monitor and manage accounts receivable, aging reports, and denial trends

Oversee resolution of claim rejections, denials, and underpayments

Team Leadership

Supervise, train, and support billing staff to ensure productivity and accuracy

Conduct performance evaluations and provide ongoing coaching and development

Assign workloads and ensure coverage across all billing functions

Process Improvement & Compliance

Identify workflow inefficiencies and implement process improvements

Ensure compliance with payer guidelines, federal/state regulations, and internal policies

Maintain up-to-date knowledge of coding, billing, and reimbursement requirements

Work closely with billing staff, front desk, clinical staff, and leadership to resolve billing issues

Requirements:

Education & Experience

High school diploma or GED required

Associate's degree in Finance, Accounting, Healthcare Administration, or related field preferred

3 - 5+ years of medical billing experience

1 - 3+ years in a supervisory or management role

Skills & Knowledge

Strong understanding of the full revenue cycle process

Knowledge of CPT, ICD-10, and HCPCS coding principles

Experience with EMR/PM systems

Familiarity with clearinghouses and payer portals

Strong analytical and problem-solving skills

Excellent communication and leadership abilities