Workflow Liaison/Audit Coordinator
Pittsburgh, PA
4 DAYS AGO
22553914
Summary
Pittsburgh, PA
In-Person
$40000.00 - $45000.00 per Year
0 Years Experience
High school graduate or equivalency certificate (GED)
No Commission
40.00 hours per week / Day Shift / Full-Time
Description
Job Summary:
EXL Health is seeking an Audit Coordinator II - POD single point of contact to join our team in Pittsburgh, PA. In this key role, you will serve as the primary point of contact for a client-specific POD, managing inquiries related to medical record submissions, audit statuses, disputes, and clinical support throughout the audit lifecycle. You will collaborate with various internal teamsincluding Medical Records Management, Clinical, Provider Relations, and Post Auditto ensure timely and accurate resolution of all outstanding issues. This position requires strong communication skills, attention to detail, and a comprehensive understanding of the audit process.
Compensation - $40,000 - $45,000 annually
For more information on benefits and what we offer please visit us at
Responsibilities:
Answer any POD inquiries via phone call and email within established TATs.
Coordinate responses with Operations Areas as needed.
Monitor and respond to email correspondence, both internal and external.
Prepare and review internal reports.
Interact with internal staff, Providers and POD Teams.
Ensure all audit issues are documented in the applicable program.
Escalate issues to management and handle Follow Up action as needed.
Review and process files received in exception folders.
Provide back-up scanning assistance to correspondence emailing as needed.
Provide back-up assistance to other Audit Coordinators as needed.
Comply with HIPAA and other regulations regarding confidentiality of information.
Other duties as assigned to support the audit process and/or company-wide programs.
Qualifications:
Minimum Requirements
High School Diploma or equivalent required
Previous customer service or call center experience
Proficient with Microsoft Office e.g., Excel, Word, and Outlook
Preferred Requirements
Associate degree or relevant certification is a plus.
Skills/Experience:
Highly organized, detail oriented and solid problem-solving skills
Able to make recommendations to improve and streamline processes to make more efficient
Ability to positively and comfortably manage and prioritize multiple tasks in a fast-paced environment with focused attention to detail.
High level of integrity and confidentiality
Possesses time management skills; exhibits solid ability to prioritize work and perform multi-tasks.
Strong written and verbal communication skills
Additional Details
How To Identify Potential Job Scams
Pittsburgh, PA
4 DAYS AGO
22553914
Summary
Pittsburgh, PA
In-Person
$40000.00 - $45000.00 per Year
0 Years Experience
High school graduate or equivalency certificate (GED)
No Commission
40.00 hours per week / Day Shift / Full-Time
Description
Job Summary:
EXL Health is seeking an Audit Coordinator II - POD single point of contact to join our team in Pittsburgh, PA. In this key role, you will serve as the primary point of contact for a client-specific POD, managing inquiries related to medical record submissions, audit statuses, disputes, and clinical support throughout the audit lifecycle. You will collaborate with various internal teamsincluding Medical Records Management, Clinical, Provider Relations, and Post Auditto ensure timely and accurate resolution of all outstanding issues. This position requires strong communication skills, attention to detail, and a comprehensive understanding of the audit process.
Compensation - $40,000 - $45,000 annually
For more information on benefits and what we offer please visit us at
Responsibilities:
Answer any POD inquiries via phone call and email within established TATs.
Coordinate responses with Operations Areas as needed.
Monitor and respond to email correspondence, both internal and external.
Prepare and review internal reports.
Interact with internal staff, Providers and POD Teams.
Ensure all audit issues are documented in the applicable program.
Escalate issues to management and handle Follow Up action as needed.
Review and process files received in exception folders.
Provide back-up scanning assistance to correspondence emailing as needed.
Provide back-up assistance to other Audit Coordinators as needed.
Comply with HIPAA and other regulations regarding confidentiality of information.
Other duties as assigned to support the audit process and/or company-wide programs.
Qualifications:
Minimum Requirements
High School Diploma or equivalent required
Previous customer service or call center experience
Proficient with Microsoft Office e.g., Excel, Word, and Outlook
Preferred Requirements
Associate degree or relevant certification is a plus.
Skills/Experience:
Highly organized, detail oriented and solid problem-solving skills
Able to make recommendations to improve and streamline processes to make more efficient
Ability to positively and comfortably manage and prioritize multiple tasks in a fast-paced environment with focused attention to detail.
High level of integrity and confidentiality
Possesses time management skills; exhibits solid ability to prioritize work and perform multi-tasks.
Strong written and verbal communication skills
Additional Details
How To Identify Potential Job Scams
Job ID: 520986213
Originally Posted on: 5/13/2026
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