Direct VMS Billing Specialist (2026-3254)

JOB SUMMARY

The Direct Billing Specialist I position is within Prolink's Finance department and partners with key stakeholders to ensure timely and accurate billing and accounts receivable activities for assigned client accounts.

RESPONSIBILITIES

Complete timely invoicing for assigned accounts based upon contract specifications and client requirements

Complete accounts receivable (A/R) tasks for assigned accounts including onboarding new clients, sending out open balance reports, and addressing/resolving invoice disputes

Submit payroll adjustments when necessary

Process adjustments (e.g. credits, debits) in an accurate, efficient manner to maintain accurate A/R balances

Collaborate and communicate effectively with internal and external teams

Create and update Standard Operating Procedures

Understand and review client contracts

Respond timely to email requests

Complete root cause analysis to prevent variances

Work with assigned stakeholders to meet weekly cash goals

Assist cash applications team with remit questions and issues for assigned accounts

Perform other related duties as assigned

REQUIREMENTS

2+ years of experience in a related field

Intermediate Excel skills

Excellent attention to detail, critical thinking, and communication skills

Able to work independently and with a team in a virtual work environment

Able to prioritize job duties and efficiently organize work responsibilities

Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment

Able to use a variety of business or technical programs to complete tasks

High level of integrity, motivation, accountability, perseverance, and alignment with Prolink's values

PREFERENCES

Proficiency in Workday, VMS, and Dynamics

Candidates with additional and relevant experience, education, licensing, or certification beyond the role's requirements and/or specific to the nature of Prolink's business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.

Internal Job ID: 358

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law. For more information, please review our policy and resources HERE.

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