Audit Specialist

Company Overview Aftermath Services is a nationwide bio-remediation and trauma cleanup company serving communities across the United States. We specialize in restoring safety and dignity to homes and businesses after traumatic events. Our team members play a critical role in making a meaningful impact in the communities we serve by helping families and organizations recover during difficult times. We are committed to professionalism, compliance, operational excellence, and supporting our employees with strong infrastructure and leadership. Our corporate team, based in Aurora, Illinois, plays a critical role in supporting nationwide operations. Employees are drawn to Aftermath for our stability, industry leadership, commitment to doing the right thing, and the opportunity to make a meaningful impact in the communities we serve. Position Summary The Audit Specialist is responsible for continuous quality assurance and compliance oversight throughout the lifecycle of assigned projects. This role performs daily ongoing audits, postjob audits, enforces active company policies, and ensures project files are complete, accurate, compliant, and defensible for billing, insurance claims, and customer dispute resolution. The Audit Specialist acts as an independent quality gate, identifying risks early, preventing revenue loss, and ensuring documentation integrity. Key Responsibilities Perform daily audits of active jobs to ensure documentation, photos, scope, and to do items are complete and compliant. Validate and manage to do item completion, reopening items when requirements are not met. Conduct post job audits to confirm files are complete, approved, and defensible for billing and insurance claims. Enforce active company policies and documentation standards consistently. Review insurance files for claim readiness and compliance, identifying risks that may delay or deny payment. Support customer complaint and dispute reviews through objective file audits. Approve or reject job readiness based on audit findings and return deficiencies to Project Manager. Document audit findings, risks, and trends impacting revenue or compliance based off of current policies, programs, and SOPs. Generating reports to identify opportunities through an internal process. The above represents the primary responsibilities of this position. This list is not exhaustive and may evolve based on organizational needs or at the direction of the Sr. Manager, Claims Management & Collections. Qualifications High school diploma or equivalent required. Ability to work a rotating schedule to include nights, weekends and holidays 2-4 years of experience with property insurance is a plus Knowledge in Verisk Xactimate and CoreLogic estimating software a plus Knowledge in Microsoft Office (Word, Excel, Teams, Outlook, PowerPoint). Skills and Competencies Strong attention to detail and documentation accuracy Ability to evaluate files objectively, independently, and without bias opinion Able to deliver findings effectively and precisely to uncover the root cause. Ability to identify risk and escalate appropriately Working knowledge of process compliance and quality control principles Comfortable collaborating standards of expectations with other colleagues and leadership Ability to manage multiple projects simultaneously and effectively Acting with integrity, and consistency This job description is intended to describe the general nature and level of work being performed and is not a comprehensive list of all activities, duties, or responsibilities that may be required. Aftermath Services reserves the right to modify, add, or remove duties as business needs evolve. Aftermath Services is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. Aftermath is a drug-free workplace. Employment is contingent upon successful completion of a background check.