AR/Collections Specialist

Position Overview We are seeking a detail-oriented and proactive Accounts Receivable / Collections Specialist to join our growing industrial organization in the Dayton area. This role is responsible for managing a high-volume portfolio of B2B accounts, driving timely collections, resolving billing discrepancies, and supporting overall cash flow performance. The ideal candidate thrives in a fast-paced, manufacturing environment and is comfortable working cross-functionally with sales, operations, and customer accounts payable teams. Key Responsibilities Manage and monitor assigned accounts receivable portfolio, focusing on reducing past-due balances and improving cash flow Conduct outbound collection efforts via phone and email while maintaining strong customer relationships Analyze aging reports and prioritize collection activities based on risk and delinquency Investigate and resolve billing discrepancies, including pricing, freight, short pays, and deductions Collaborate with internal teams (sales, customer service, operations) to resolve disputes and ensure timely payment Prepare and distribute customer statements, invoices, and payment reminders Document collection activity, payment commitments, and account status updates in ERP system Recommend accounts for escalation, credit hold, or third-party collections as needed Assist with credit evaluations, new customer setup, and maintenance of customer master data Support month-end close processes, including AR reconciliations and reporting Qualifications 25+ years of accounts receivable and/or collections experience, preferably in a manufacturing or industrial environment Strong understanding of B2B collections processes and AR aging Experience working with ERP systems (SAP, Oracle, NetSuite, or similar) Proficiency in Microsoft Excel (pivot tables, VLOOKUPs preferred) Excellent communication skills with the ability to be both professional and assertive in collections efforts Strong problem-solving skills with attention to detail Ability to manage a high volume of accounts and competing priorities Preferred Qualifications Associates or Bachelors degree in Accounting, Finance, or related field Experience working with customer portals and large national accounts Knowledge of credit risk, deductions management, and dispute resolution Experience in a fast-paced industrial, distribution, or manufacturing #INAPR2026 #LI-AS7 #LI-ONSITE EB-...