Credit & Collections Specialist

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.

All correspondence will come directly from Imperial Dade and not a personal email address.

Imperial Dade has a Credit & Collections role available! Join a strong and continuously evolving group, helping to continue to grow our business. If you're eager for your next opportunity, Imperial Dade is a great place to take that next step.

The Credit & Collections role will manage a portfolio of customer accounts to ensure the collection and resolution of past-due customer invoices.

This role can be based out of New Brighton - MN, Detroit - MI or Hazelwood, MO.

Pay Range: $27.00 to $29.00 per hour

You will:

• Manage customer accounts within assigned portfolio (review order holds, collect receivables, monitor risk, assess and analyze creditworthiness)
• Identify problem accounts, write-offs/related adjustments and lead work until resolution
• Provide impactful, proactive action plans via frequent monitoring of past due percentages
• Negotiate payment arrangements and create strategic action plans to enhance cash flow timeliness
• Collaborate with the Business Operations and Cash Applications teams to resolve open credits & refunds
• Manage compliance with required internal controls and departmental procedures
• Maintain portfolio to support functional metrics (past due percentage, average days past due, days sales outstanding, etc.)

You have:

• 5+ years of B2B collections work experience and sound knowledge of the order-to-cash process

• Bachelor's degree in accounting or finance preferred, not required

• Ability to quickly build rapport with customers externally and stakeholders internally

• Proficient in Microsoft Office; Excel (VLookups)