- Credit Analysis:
- Evaluating creditworthiness of potential and existing customers using financial statements, credit reports, and external risk management tools.
- Assessing risk and recommending appropriate credit limits and payment terms.
- Collections Management:
- Monitoring customer accounts to identify overdue payments and proactively address delinquencies.
- Contacting customers to discuss overdue balances, negotiate payment plans, and resolve billing disputes.
- Documenting all collection activities and communications accurately.
- Customer Service & Communication:
- Maintaining professional and positive customer relationships while handling delicate collection matters.
- Collaborating with sales and other departments to resolve customer issues and ensure accurate account information.
- Reporting & Analysis:
- Generating reports on credit card declines, expirations, and other collection-related metrics.
- Analyzing factors contributing to account delinquencies and proposing solutions to management.
Job ID: 488511569
Originally Posted on: 8/7/2025
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