Join the passport team in Aurora! Kelly Government Solutions is seeking dedicated Passport Agents for a full-time, long-term opportunity at our on-site location.
Job Title: Passport Agent
Pay Rate: $24.84
Additional Pay Rate: $4.98, Health and Welfare pay . The H&W can be used as cash, medical or 401K savings
Shift: This is a 1st shift, full-time position that is 100% ONSITE Hours are 8a-5p
Required Qualifications:
- Ability to successfully complete a government MRPT public clearance background
- At least two years work experience preferably in an administrative or customer service field using office equipment and software such as Microsoft Office
- Be at least a high school graduate or equivalent
- Lift up to 25-30lbs occasionally
- Ability to sit or stand for long periods of time
- Able to conduct repetitive body movements, push, pull, reach, bend and lift
Core Duties:
- Process passport applications: receive, review, scan, data entry, print, mail, and archive.
- Operate office equipment: scanners, mailers, and TDIS-PD system.
- Provide customer service: assist applicants at counters, schedule appointments, and provide information.
- Quality assurance: verify application completeness, document compliance, and fee accuracy.
- Administrative tasks: file, data entry, cashiering, and receptionist duties.
- Training and support: assist with agent training and maintain electronic records.
- Resolve application discrepancies and undeliverable mail.
- Generate correspondence and re-batch applications.
- Assist with special projects as needed.
Benefits:
- This is a contract to hire position which offers competitive compensation and a comprehensive benefit package
- Optional health, vision, and dental plans
- Paid Vacation (80 hours)
- Paid sick leave (56 hours accrued)
- 11 paid federal holidays
- 401 K plan
- HW pay (included in pay rate)
If you are interested in this opportunity or know someone who would be interested and qualified, apply today or contact Kristi Boggs by sending a resume to ...
Kelly Government Solutions (KGS) is a specialty service of Kelly Services, Inc., a leader in providing workforce solutions. KGS provides experienced staff to the federal government and its key suppliers, including prime and small business contractors. Through services such as government contract staffing, workforce management and project management, and contract compliance services, KGS can supply talent to both public and private sectors alike. KGS offers engineering, IT, administrative, scientific, and healthcare professionals the opportunity to work with many of the prestigious Government organizations worldwide. Visit www.kellygovernmentsolutions.com
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