Receptionist/Bookkeeper

Our client is a trusted and growing automotive service provider serving drivers and families throughout Northern Kentucky and the Greater Cincinnati area. Known for their dedication to honest work, excellent customer care, and high-quality automotive repair services, they offer a full range of maintenance and repair solutions with a focus on building long-term relationships in the community. As our client continues to grow, were seeking a skilled and motivated Receptionist/Bookkeeper to help deliver an exceptional experience for every customer and support the ongoing success of our team. Responsibilities:

• Reception:
• Greet customers warmly and professionally, in person and over the phone.
• Answer incoming calls, take messages, and direct inquiries appropriately.
• Schedule and confirm service appointments.
• Maintain an organized front desk and waiting area.
• Provide excellent customer service by answering questions and assisting with basic service updates.

• Bookkeeping:
• Process invoices, repair orders, and payments accurately.
• Maintain accounts receivable and payable records.
• Assist with daily cash/credit card handling and deposits.
• Reconcile receipts, payments, and petty cash.
• Assist with preparing financial reports for management or external accountants.
• Maintain organized filing systems for financial and customer records.

Qualifications:

• Previous experience in a receptionist, administrative, or bookkeeping role (automotive industry experience preferred but not required)
• Strong knowledge of QuickBooks or similar accounting software
• Strong organizational and multitasking skills
• Friendly, professional communication style
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Ability to work independently and maintain confidentiality
• High school diploma or equivalent