Wireless Auditor

Wireless Auditor - WidePoint Integrated Solutions Corp. - Columbus, OH

WidePoint Corporation (WYY) is a leading provider of wireless mobility management and cybersecurity solutions. We offer secure, cloud-based, enterprise-wide information technology-based solutions that enable enterprises and government agencies to deploy fully compliant IT services in accordance with government-mandated regulations and advanced system requirements.

We are looking for a highly motivated Wireless Auditor in Columbus, OH that can operate in a fast-paced and demanding environment of a micro-cap publicly-traded company.

Position Summary

The Wireless Auditor is responsible for reviewing wireless invoices and service data, analyzing usage trends, generating reports, and performing optimizations to support client cost savings and contractual compliance. This role is key in identifying discrepancies, resolving billing issues, and consistently meeting service levels and client expectations.

Essential Duties and Responsibilities

The essential functions include, but are not limited to, the following:

• Review and interpret wireless telecom service contracts, terms, and pricing.
• Identify contract discrepancies and pursue carrier service recoveries as needed.
• Ensure all client deliverables related to audits, optimizations, and reconciliations are completed in accordance with contractual service level agreements (SLAs).
• Collaborate with Account Managers and Sales teams to resolve issues related to audits, optimizations, and savings reports.
• Generate and analyze database reports upon request.
• Reconcile wireless invoices against internal asset databases.
• Investigate and resolve vendor disputes through to resolution.
• Monitor call detail and usage data across multiple clients and carriers.
• Perform other related duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

The minimum qualifications include:

• High school diploma or equivalent required. Bachelor's degree or at least five (5) years of experience in the telecommunications industry preferred.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, etc.).
• Experience with Microsoft Access, SQL databases, or similar tools.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work effectively in a fast-paced and occasionally high-pressure environment.
• Must have, or be able to obtain, a federal security clearance.

Physical Demands and Work Environment

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to fifteen (15) pounds at times.

Note: This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other position-related instructions and perform any other position-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this position successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.

The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.